Governance

Our operating model already builds on pioneering industry governance initiatives such as our Sanctions Compliance and Anti-Bribery and Anti-Corruption measures. Establishing Leading industry governance as one out of three fundamental pillars in our responsibility framework, therefore, falls naturally in line with our ambitions to put this into practice across our business. 

In the future, we will continue leading the race for transparency and accountability across the bunkering industry and hope to inspire others with our responsibility initiative. 

In total, six different initiatives fall under this pillar. 

 CHALLENGING BRIBERY AND CORRUPTION 

By tightening our internal policies and linking our work closely with the Maritime Anti-Corruption Network (MACN), we are doing our utmost to prevent corruption and bribery including targeting issues at ports and with various authorities. 

Internally, we mitigate corruption risks with a zero-tolerance towards any form of bribery. Our Anti-Bribery & Anti-Corruption e-learnings are mandatory for all Monjasa employees and we maintain internal policies for gifts, donations and hospitality. 

We are continuously exploring further opportunities to actively engage with our peers on Anti-Bribery & Anti-Corruption as active members of the MACN, Danish Shipping and The International Bunker Industry Association (IBIA). 

 INSTITUTING ROBUST AND TRANSPARENT CORPORATE GOVERNANCE 

We focus on maintaining a robust and transparent corporate governance that safeguards the interests of Monjasa and our stakeholders. Through ongoing ISO 9001 audits, we continuously review the effectiveness of our internal policies, procedures, reporting lines and escalation channels in place when exercising compliance and vetting our counterparties. 

 ENHANCING DUE DILIGENCE AND SANCTIONS COMPLIANCE 

We continue to lead the oil and shipping industry in Sanctions Compliance and Governance. Ongoing reviews and developments of our policies, procedures and systems ensure that we can proactively navigate the changing sanctions compliance landscape. 

At the same time, our focus is on driving industry awareness and building knowledge to mitigate sanctions risks.  

PRIORITISING QUALITY OF OPERATIONS 

By providing our customers and stakeholders with full transparency in their operational engagements with Monjasa, our ambition is to remain partner of choice when it comes to quality. We believe that achieving full customer satisfaction is the most critical element of quality and our focus is on further developing digital solutions that provide full transparency to the full value chain of supply. 

SECURING GDPR COMPLIANCE AND DATA GOVERNANCE 

Monjasa’s Information Security Steering Committee works closely together to protect our data and to ensure compliance with data protection regulations across all Monjasa entities. Through a continuous review of security procedures, system access, and handling of customer data, we ensure a regularly updated and monitored Privacy/ GDPR framework aligned with the ISO 27001 standard. 

ENHANCING CYBERSECURITY 

In pursuit of achieving the optimal standard of information security, our approach encompasses different initiatives. These include conducting internal audits,  performing technical security assessments, reviewing system configurations, collecting threat intelligence, analysing logs, and monitoring user behaviour analytics.

Equally important, recognising the significance of informed employees, Monjasa carries out continuous IT security and privacy training for our employees.

In 2024, we are committed to adopting the ISO27001 standard, underscoring our dedication to maintaining the highest level of cybersecurity integrity. 

Read more details about our initiatives to lead industry governance and the rest of Monjasa’s responsibility framework in our Responsibility Report.

Responsibility Report

The annual Monjasa Group Responsibility Report contains all our responsibility initiatives.